Welcome to the Mitel Mobile Link Phone Manual, your comprehensive guide to setup, features, and troubleshooting. This user-friendly manual ensures an optimal phone experience for all users.
Overview of the Mitel Mobile Link Phone System
The Mitel Mobile Link Phone System seamlessly integrates mobile devices with Mitel IP phones, enhancing communication efficiency. It supports advanced features like call handling, directory management, and Bluetooth connectivity. Designed for models such as the MiVoice 6930, this system ensures a unified communication experience. The manual provides insights into setup, troubleshooting, and feature utilization, empowering users to maximize productivity. By leveraging MobileLink, users can enjoy seamless mobile integration, streamlined workflows, and enhanced collaboration. This system is ideal for businesses seeking to bridge the gap between desktop and mobile communication, offering a robust solution for modern workplace demands.

Importance of the Manual for Optimal Usage
The Mitel Mobile Link Phone Manual is essential for users to unlock the full potential of their device. It provides clear, step-by-step instructions for setup, troubleshooting, and feature utilization, ensuring a seamless experience. Whether you’re a novice or technically skilled, this guide empowers you to maximize productivity and communication efficiency. By following the manual, users can resolve common issues, understand advanced features, and optimize their phone’s performance. It serves as a one-stop resource for mastering the Mitel MobileLink system, enabling users to leverage its capabilities effectively. This comprehensive guide is indispensable for anyone aiming to enhance their communication experience with the Mitel Mobile Link Phone.
System Requirements and Compatibility
The Mitel Mobile Link Phone is compatible with select IP phone models, including the MiVoice 6930, and supports Bluetooth for seamless mobile device integration and connectivity.
Supported Mitel IP Phone Models
The Mitel Mobile Link Phone is compatible with select IP phone models, including the MiVoice 6930, 5330e, and 5340e. These models are designed to support advanced features like high-definition audio and seamless mobile integration. The MiVoice 6930 IP Phone, in particular, offers enhanced functionality with Bluetooth connectivity, enabling effortless pairing with mobile devices. Compatibility with Mitel Communications Director ensures a unified communication experience. For detailed specifications, refer to the MiVoice 6930 IP Phone Quick Reference Guide. These supported models are optimized for performance, ensuring reliable operation and integration with Mitel’s MobileLink feature. Users can rely on these phones for a seamless and efficient communication experience, tailored to meet the demands of modern business environments.
Bluetooth and Mobile Device Compatibility
The Mitel Mobile Link Phone supports Bluetooth wireless technology, enabling seamless integration with compatible mobile devices. This feature allows users to pair their smartphones, ensuring effortless call handling and access to advanced phone features. Bluetooth connectivity is a key component of the MobileLink system, providing a reliable and secure connection between the IP phone and mobile devices. For optimal performance, ensure Bluetooth is enabled on both the Mitel IP phone and the mobile device. The MiVoice 6930 IP Phone, for instance, offers enhanced Bluetooth capabilities, supporting a wide range of mobile devices. This compatibility ensures a unified communication experience, allowing users to leverage the full potential of their Mitel Mobile Link Phone system.
Installation and Setup
The Mitel Mobile Link Phone setup involves connecting the device to the network and activating the MobileLink feature. Follow the step-by-step guide for a smooth installation process.
Step-by-Step Installation Guide
Begin by unpacking and powering on your Mitel Mobile Link Phone. Connect the device to your network using the provided Ethernet cable. Ensure your phone is updated to the latest firmware. Next, enable Bluetooth on both your mobile device and the Mitel phone to establish a secure connection. Follow the on-screen prompts to pair the devices. Once connected, navigate to the phone’s settings to activate the MobileLink feature. Enter your credentials to complete the activation process. Finally, test the integration by making a call from your mobile device via the Mitel phone. Refer to the manual for troubleshooting tips if issues arise during setup.
Connecting the Phone to the Mitel Network
To connect your Mitel Mobile Link Phone to the network, start by using the provided Ethernet cable to link the phone to your local area network (LAN). Ensure the phone is powered on and the network connection is active. Once connected, the phone will automatically detect and configure the necessary settings. If prompted, enter your network credentials to complete the process. For wireless connectivity, enable Wi-Fi on the phone and select your network from the available options. After connecting, navigate to the phone’s settings to ensure the MobileLink feature is activated. This step is crucial for seamless integration with your mobile device. If issues arise, restart the phone or check your network connection. Proper connectivity ensures optimal performance and feature functionality.
Activating MobileLink Feature
To activate the MobileLink feature on your Mitel Mobile Link Phone, navigate to the phone’s settings menu and select MobileLink. Ensure Bluetooth is enabled on both your phone and mobile device. Pair the devices by searching for available Bluetooth devices on your mobile phone and selecting your Mitel phone from the list. Enter the provided passcode to complete the pairing process. Once connected, the MobileLink feature will be activated, allowing seamless integration between your Mitel phone and mobile device. This feature enables call handling, directory access, and enhanced communication capabilities. If issues arise, restart both devices or re-pair them. Proper activation ensures a smooth and efficient user experience, maximizing the benefits of the MobileLink functionality.

Features and Functionality
Experience the Mitel Mobile Link Phone’s advanced features, including seamless call management, Bluetooth connectivity, and integrated directory access. These functionalities enhance productivity and streamline communication efficiently.
Call Management and Handling
The Mitel Mobile Link Phone offers advanced call management features, enabling seamless handling of incoming and outgoing calls. Users can effortlessly manage call forwarding, hold, and transfer functionalities. The system supports call waiting and caller ID, ensuring users never miss important communications. Additionally, the phone integrates with mobile devices via Bluetooth, allowing users to receive and manage calls from their mobile phone directly on their Mitel IP phone. This feature enhances productivity by providing a unified communication experience. The manual provides detailed instructions on configuring these settings, ensuring optimal call handling tailored to individual preferences. With these tools, users can streamline their communication processes, improving efficiency and professionalism in their daily operations.
Mobile Integration via Bluetooth

The Mitel Mobile Link Phone system offers seamless mobile integration through Bluetooth technology, enabling users to connect their mobile devices directly to their IP phones. This feature allows for effortless call handling, as users can receive and manage mobile calls on their desk phone. The system supports advanced Bluetooth pairing, ensuring a stable and secure connection. With MobileLink, users can access mobile applications and features directly from their Mitel phone, creating a unified communication experience. The manual provides step-by-step guidance on pairing devices and configuring settings for optimal performance. This integration enhances productivity by allowing users to switch between devices effortlessly, ensuring uninterrupted communication. The Bluetooth feature is compatible with a wide range of mobile devices, making it a versatile solution for diverse user needs.

Directory and Contact Management
The Mitel Mobile Link Phone system offers robust directory and contact management features, enabling users to efficiently organize and access their contacts. The phone supports a localized Personal Directory, allowing users to store frequently called numbers and names directly on the device. Additionally, it integrates seamlessly with LDAP (Lightweight Directory Access Protocol) corporate directories, providing access to the organization’s entire contact database. Users can easily search, dial, and manage contacts from both local and corporate directories. The system also supports synchronization with mobile devices, ensuring contacts are up-to-date across all connected devices. This feature enhances productivity by streamlining communication and reducing the time spent searching for contact information. The manual provides detailed instructions on configuring and managing directories for a seamless user experience.
Troubleshooting Common Issues

This section helps users identify and resolve common issues, such as connection problems and error messages, ensuring smooth operation of the Mitel Mobile Link Phone system.
Identifying and Resolving Connection Problems
Troubleshooting connection issues with your Mitel Mobile Link Phone involves checking Bluetooth pairing, network stability, and device compatibility. Ensure your phone is properly connected to the Mitel network and Bluetooth is enabled on both devices. Restarting the phone or mobile device often resolves temporary glitches. If issues persist, verify that all software updates are installed. For network-related problems, check Ethernet cables or Wi-Fi connectivity. Refer to the user guide for detailed steps on resetting connections or re-pairing devices. Regularly updating firmware and ensuring compatibility with your mobile device can prevent recurring issues. Always consult the manual for specific error codes and solutions to maintain a stable connection.
Addressing Error Messages and Alerts
When encountering error messages or alerts on your Mitel Mobile Link Phone, start by identifying the specific issue. Common errors include connectivity problems, Bluetooth pairing failures, or software glitches. Check the phone’s display for detailed error codes, which can guide you to the root cause. For connectivity issues, ensure the phone is properly connected to the Mitel network and that Bluetooth is enabled on both the phone and mobile device. Restarting the phone or mobile device often resolves temporary glitches. If errors persist, consult the user guide for troubleshooting steps or update the phone’s software to the latest version. For unresolved issues, contact Mitel support for assistance. Regularly reviewing error logs and alerts can help prevent recurring problems and ensure smooth operation.

User Tips and Best Practices

Regularly update your phone’s software for optimal performance. Organize your directory and contacts for easy access. Use Bluetooth efficiently for seamless mobile integration and minimize connectivity issues.
Optimizing Phone Performance
Regular software updates ensure your Mitel Mobile Link Phone operates at peak performance. Maintain a clean and organized directory to enhance call management efficiency. Enable Bluetooth only when necessary to conserve battery life and reduce connectivity interference. Adjust volume and audio settings to suit your environment for clearer calls. Customize notification preferences to minimize distractions. Periodically clear the call log and message history to free up storage space. Use the phone’s built-in diagnostic tools to identify and resolve performance issues promptly. For advanced optimization, refer to the manual’s troubleshooting section for detailed guidance on maintaining optimal functionality and user experience.
Regular Maintenance and Updates
Regular maintenance is crucial for ensuring your Mitel Mobile Link Phone functions optimally. Always check for and install the latest software updates to access new features and security improvements. Clear your call log and message history periodically to free up storage space. Use the phone’s diagnostic tools to identify and address potential issues before they affect performance. Restart your phone occasionally to refresh its system and improve responsiveness. Additionally, ensure your Bluetooth connection is stable by periodically pairing and unpairing your mobile device. Regularly review and update your directory contacts to maintain accuracy. By following these maintenance routines, you can extend the lifespan of your phone and ensure uninterrupted communication. Refer to the manual for detailed update instructions and troubleshooting tips to keep your device in prime condition.

Appendices and Additional Resources
This section provides supplementary materials, including a glossary of terms, troubleshooting guides, and contact information for further support. Refer to these resources for enhanced understanding.
- Glossary of Terms
- Contact Information for Support
- Additional User Guides
Glossary of Terms

This section defines key terms related to the Mitel Mobile Link Phone system to ensure clarity and understanding for all users.
- MobileLink: A feature enabling seamless integration between Mitel IP phones and mobile devices via Bluetooth;
- Bluetooth: Wireless technology used for pairing mobile devices with Mitel phones for enhanced functionality.
- LDAP: Lightweight Directory Access Protocol, used for syncing corporate directories with the phone system.
- IP Phone: Internet Protocol phone, designed for voice communication over internet networks.
- Directory: A feature storing contact information, accessible on both the phone and connected mobile devices.
These definitions provide a foundation for understanding the system’s capabilities and features.
Contact Information for Support
For assistance with your Mitel Mobile Link Phone, visit the official Mitel Support Page. Here, you can access user guides, troubleshooting resources, and contact details for technical support.
- Phone: 1-800-MITEL-1 (1-800-648-3531)
- Email: support@mitel.com
- Website: Mitel Support
The Mitel User Group and Document Center also offer extensive resources, including manuals and FAQs, to help you resolve issues quickly. For urgent inquiries, contact your local Mitel partner or authorized reseller.
In conclusion, the Mitel Mobile Link Phone Manual is a valuable resource designed to enhance your communication experience. It provides detailed guidance on setup, features, and troubleshooting, ensuring optimal use of your device. By following this manual, you can maximize productivity and efficiency in your daily operations. For any further assistance, Mitel’s support team and extensive online resources are available to help. This comprehensive guide empowers users to fully utilize the Mitel Mobile Link Phone’s capabilities, ensuring seamless integration and enhanced communication. Refer to the support information provided for any additional help or inquiries.
